Arrivals Information
Palma Airport is the third-largest in Spain. It has a total of 96 aircraft parking stands, 35 of which are fitted with air jetties. Depending on the stand your aircraft is assigned to, you may either be able to take the direct route into the terminal building via a jetty or you may be required to disembark via a mobile staircase, which will necessitate a short walk or bus ride in order to reach the terminal.
Passport control
Arrivals from outside Schengen
If you have arrived from outside the Schengen area, you will need to follow the signs for passport control. Have your passport and any other travel documentation ready for inspection – you will be refused entry if you don’t have the required documents. You can find more information on our page Visa and Entry Requirements for Mallorca.
New border control procedures for passengers arriving from outside the Schengen area are due to be introduced over the next few months:
- The EES is a new automated border control entry-/exit-system. Please see here for more information about EES.
- ETIAS is a travel authorisation system, which will necessitate non-Schengen nationals who are visiting Mallorca for a holiday or short stay to obtain travel authorisation prior to their arrival. See here for more information about ETIAS.
An exact start date for the EES or for ETIAS is not currently known.
Arrivals from Schengen countries
If you have flown in from a Schengen country, simply follow the “exit” signs, which will lead you towards baggage reclaim.
Baggage reclaim
On your arrival, you will have entered the airport building via one of its four modules, A, B, C or D. Once you have gone through passport control, you will need to navigate your way through several long corridors to the main terminal building. Although there are several pedestrian conveyor belts, the journey will take around 10 minutes. Anyone with mobility issues is advised to contact their airline in advance to ensure that assistance can be arranged.
Despite the fairly lengthy walk, the baggage-reclaim area is easy to find, as it is well sign-posted. There are 18 baggage-reclaim belts plus extra baggage facilities; use the monitors to look for your flight number to find the correct carousel. Any oversized baggage will usually be conveyed on the carousel. Special baggage will arrive on belt 17, so if you checked in anything designated as such you may need to look there or ask for direction.
See your airline if your luggage is lost or damaged, there are a number of airline companies in the baggage reclaim area.
Trolleys
There are a large number of trolleys in the baggage reclaim area. You may take one as you enter the baggage area and walk to your carousel. They are free of charge and numerous and can be found throughout the whole airport.
Retrieving Animals
Go to the Animal Claim desk in the baggage reclaim area between carousels 10 and 11. See here for more information about flying to Mallorca with your pet.
Cash Machines
There are some cash machines located by the main exits of the baggage reclaim zone and there are a number of others spread out in this zone and throughout the airport.
Customs
Those entering Palma from a non-European Union country may have to declare certain goods, e.g. expensive electronic products, some food items, or cash in excess of €10,000. You can check the European Commission website for more information. If unsure, do enquire at customs. If you have nothing to declare, you can simply pass through.
Main Arrivals Hall
After the baggage hall, you will enter the main arrivals hall, this is on the ground floor of the terminal building. Here you will find some places to eat and drink, car hire offices and a central meeting point that is clearly marked. For those using a travel company, this is where you will meet your tour representative if you have transport booked with them.
Depending on which Airport Module you initially arrived at, this will affect on which side of the arrivals hall you will appear. If someone is collecting you, make sure they have your flight number so they know in which part of arrivals to wait for you.
Health Information for Travellers to Palma de Mallorca Airport
Mpox
The Spanish Ministry of Health highlights the following information for travellers arriving from Central Africa or countries with detected cases:
- You should not travel if you have symptoms compatible with mpox
- If you have been exposed to a person with mpox, consult a doctor even if you have no symptoms
- Do not carry dead animals, meat or other foodstuffs in your luggage as they can carry diseases
If on your return you have any symptoms compatible with mpox, contact a doctor as soon as possible and, if necessary, call 112. The most frequent symptoms are:
- Skin rash anywhere on the body (including mouth, anus, genitals, face, etc.)
- Fever, headache, muscle pain or tiredness
- Inflammation of the lymph nodes.
General illnesses
Please see here for more information about flying when unwell.
Onward Travel
Taxi
There is a taxi rank right outside the terminal building. At busy times, you may need to queue for a while.You also have the option of pre-booking a taxi before you travel. This will ensure that a driver is waiting for you on your arrival.
Car hire
There are plenty of car hire companies at Palma Airport. Their offices can be found in the arrivals hall. For the best deals and to ensure availability during peak season, it’s advisable to pre-book your hire car.
Public transport
Palma Airport has a frequent bus service to the city. During the summer months, there are also good direct bus connections to many of the main tourist resorts across the island.
Palma Airport does not have a train or metro link. The closest train and metro station is at Plaça d’Espanya in Palma City. You can get there in around 20 minutes on the airport bus A1.
Arriving in Mallorca – An Aerial View of the Island
Experience the breathtaking approach to Mallorca as we fly over the stunning Bay of Alcudia in the north of the island. This route, often taken by flights arriving from northern Europe, offers spectacular views. As we glide over the island’s centre, we can see a patchwork of golden fields interspersed with towns that feature a spattering of white-washed houses. The landscape is framed by rolling hills and the distant peaks of the Tramuntana mountains, basking in the Mediterranean sun. Finally, we make our descent into Palma Airport, in the south of the island. A must-watch for travel lovers and aviation enthusiasts!