Duty-Free
Air travel is a fantastic opportunity for duty-free shopping. Especially so at Palma de Mallorca Airport, which has one of the largest Duty-Free stores in Europe.
Palma Airport has one of the largest duty-free stores
Duty-Free Shopping at Palma Airport
Where are the Duty-Free stores at Palma Airport?
The main duty-free shopping area is on the fourth floor, past the security checkpoint for flyers only. There are also several Express duty-free shops, which are smaller duty-free outlets found in Modules A, C, and D near the boarding gates.
What can I buy at Mallorca Duty-Free?
The main duty-free store in Palma Airport is spread over a large area, selling products such as tobacco, perfumes, watches, cosmetics and skincare, spirits, wines, foodstuffs and souvenirs. Although the shop is spacious and well laid out, it can get very busy in summer.
What are the Duty-Free opening times and contact details?
During high season, the Mallorca Duty-Free shop is open 24 hours. During winter time, the opening hours vary, depending on the volume of arriving and departing flights. For enquiries, you can send an email to [email protected].
Duty-Free Limits
Although everyone can shop in the airport’s Duty-Free stores, those who are travelling within the EU can only buy items where tax is included in the price. Tax-free goods can only be purchased when travelling outside the EU.
Within the EU
There is no extra duty to pay on goods that are moved within the EU when tax is included on purchase. So for example, goods bought in Mallorca from regular stores already include tax. The same applies to those items you are allowed to purchase in the duty-free stores, and no extra duty would be charged when flying to another EU country. For this reason, there are no exact rules regarding the maximum amount of goods you are able to take back home with you. However, certain items are not for resale and can only be purchased for personal use e.g. alcohol and tobacco. If you are stopped by customs officials and you have a large number of tobacco products or alcoholic beverages in your luggage, you may be questioned. It is therefore recommended not to go over the limits of what is considered to be for personal use.
What are the “personal use” limits?
Each EU country can decide on the maximum amount of tobacco products and alcohol you can bring back with you, so the limits may differ from country to country. However, the limit in each country will be at least:
- 800 cigarettes
- 400 cigarillos (cigars weighing a maximum of 3 grams each)
- 200 cigars
- 1 kg of tobacco
- 10 litres of spirits
- 20 litres of fortified wine
- 90 litres of wine (including a maximum of 60 litres of sparkling wines)
- 110 litres of beer
Some EU countries may have a more generous allowance – please check the official information for the country you are travelling to. Although, in most cases and specifically where alcohol is concerned, it will not be practically possible to carry with you more than the amounts listed above.
Please note: If you are under 17, stricter rules may apply to you. These will vary, depending on the country you are travelling to. Please check before you travel.
For additional information, please also see the “Your Europe” website.
Outside the EU
Visitors to the EU who are travelling outside of the EU may be tax-exempt. Look for items with green labels that state ‘only for passengers travelling outside the EU’. You will need to show ID with proof of non-EU residence and a boarding pass for a flight bound outside the EU.
Duty-Free allowance for travel to Great Britain
If you are travelling from Mallorca Airport to Great Britain (England, Wales, or Scotland), the following limits apply:
Tobacco
You can bring with you one of the following tobacco products:
- 200 cigarettes
- 100 cigarillos
- 50 cigars
- 250g tobacco
- 200 sticks of tobacco for electronic heated tobacco devices
It is possible to “mix and match”, as long as you don’t go over your total allowance (e.g. you can bring with you 100 cigarettes and 25 cigars (both half of your allowance).
Alcohol
With regards to alcohol, your customs allowance by far exceeds what you will be able to carry with you in practice. Your duty-free allowance for alcohol is as follows:
- A maximum of 4 litres of spirits and other liquors over 22% alcohol
OR - A maximum of 9 litres of sparkling wine, fortified wine (for example port, sherry) and other alcoholic drinks up to 22% alcohol (not including beer or still wine).
It is possible to split this allowance, e.g. you can bring 4.5 litres of fortified wine and 2 litres of spirits (both half of your allowance).
You can also bring with you:
- Up to 18 litres of wine (still)
AND - Up to 42 litres of beer
Please note: If you are under 17, you have no personal allowances for tobacco or alcohol. You are permitted to bring alcohol and tobacco with you for your own use but you must pay tax and duty on these products before you arrive in the UK.
Other goods
You can bring in other goods up to the value of £390 (or up to £270 if you arrive by private plane). You may have to pay import VAT and customs duty if you exceed your allowance. For more information, please also the UK Government website.
When to Buy Duty-Free Items
On departure and arrival
Duty-free can be accessed by arriving and departing passengers. If you want something to enjoy on your holiday, you can buy it upon arrival before leaving the passenger-only zone.
However, do remember that in the EU zone, duty-free goods are only free of duty in name alone (see the duty-free guide above). As a result, certain products may be cheaper outside the airport, in the resorts. For example, some spirits can be found cheaper in Magaluf than at the airport.
If you’re departing from Palma Airport and thinking of purchasing selected bottles of spirits from the resort before you leave, consider how much weight is available in your suitcase so as not to be charged excess weight and defeat the purpose.
Reserve and collect option
Via the Mallorca Duty-Free website, you have the option of reserving items online ahead of time. That way, they will be ready and waiting for you when you get to the airport.
There is a wide range of shops at Palma Airport
Regular Shopping at Palma Airport
As with most major airports, there is a large selection of shops, bars and restaurants close to each other. There is a wide range of regular shops such as fashion, jewellery, gift shops, newsagents. Most shops are open from 7 am to 9 pm, many at least until 10 or 10:30 pm. A Pharmacy/Chemist can be found in departures in the public area on floor 2 (closed at night-time). For more information, see our page Shops and Stores at Palma Airport.
Frequently Asked Questions
Can I get a tax refund at Palma Airport?
If your usual place of residence is outside the European Union, you may be eligible for a tax refund on some purchases you made in Mallorca. Please see our page Tax Refund at Palma Airport for more information.
How many shops are there at Palma Airport?
There are more than 40 shops at Palma Airport including Duty-Free, Jewellery, Sports, Fashion, Electronics, Foodstuffs, Pharmacy and Gifts.
How much duty free alcohol can I bring back from Mallorca?
That depends on whether you are travelling to a country within the EU or outside the EU. Within the EU, the maximum recommended amount of alcohol you can bring back is 10 litres. For travel to Great Britain, please see the guidelines above.