Palma Airport Transformation: Bigger, Brighter – and Still a Work in Progress

Sunday, April 27th, 2025

Significant changes have been taking place at Palma Airport over recent months as part of an extensive programme of building works aimed at improving facilities for passengers.

Breeze through security with new 3D scanners

In November 2024, the security checkpoint was relocated from level 4 to level 2 of the main terminal building, the same level as the check-in area. The new 3D scanners are now fully operational, meaning it is no longer necessary to remove electronics or liquids from your hand luggage – a change that has already made the security process quicker and more convenient.

Shop, stroll and soak up the new Duty-Free experience

Over the winter, level 4 of the terminal was closed to allow for construction work. This level has now re-opened, providing access to a new Duty-Free shopping area. You will reach it via a new set of elevators after clearing security. The new Duty-Free zone is a bright, spacious area offering a wide range of duty-free products, along with local goods and souvenirs. If you are departing from Module A (non-Schengen destinations), you will also be able to enjoy a second spacious Duty-Free area located closer to the departure gates.

Mind the dust: construction works continue

Once through the main Duty-Free section, passengers enter a bright and airy space with clear signage leading towards Modules A, C, and D, where the departure gates are located. On the way to the gates, construction works are still ongoing in several different locations, so do expect to encounter unfinished, boarded-up areas during your journey through the airport.

New heights: Multi-storey car park gets an extension

Further changes have also been made to the multi-storey car park located directly opposite the terminal building. The car park has been expanded with the addition of a seventh floor. Parking arrangements have also been updated: the top three storeys (levels 5, 6, and 7) are now designated for general parking, while the entire level 4 has been reserved for priority parking, offering a direct connection to the terminal. The lower levels continue to be used by car rental companies, as has long been the case.

Behind the scenes: Staff struggles amid expansion

Although Palma Airport has remained operational throughout the construction works, the process has not been without challenges. Numerous complaints have been received from both passengers and staff, highlighting issues such as long walking distances due to diversions around construction zones.

Staff, in particular, have raised concerns about working conditions amidst the ongoing works. Reports have surfaced of excessive noise levels, heavy dust, and poor ventilation in temporary work areas. Workers’ unions have criticised the lack of preventive measures, arguing that staff safety and wellbeing are being compromised. A shortage of suitable rest areas has further added to their grievances.

Strike threat looms over mobility services

One group particularly dissatisfied with the current situation are the employees of ADELTE, the company contracted by AENA to provide assistance for passengers with reduced mobility. They have raised serious concerns over deteriorating working conditions, staff shortages, and increased workloads linked to the ongoing expansion works. There are growing fears that the quality of service for passengers requiring mobility support has declined. ADELTE employees are now threatening strike action unless urgent improvements are made.

Looking ahead: A better airport experience in sight

Although the ongoing construction works continue to pose challenges for both passengers and staff, it is exciting to see and experience the many improvements that have already been completed in recent months. It is also worth remembering that the current developments at Palma Airport are paving the way for even better facilities in the future — so stay tuned for more to come!